Welcome to the RadiQ Help Center! This is your one-stop resource for everything you need to know about using RadiQ effectively. From getting started to advanced features, we’ve got you covered with guides, FAQs, and support options.

1. Getting Started

Introduction to RadiQ

RadiQ is a cloud-based platform designed to help radio stations manage their operations seamlessly. Whether you’re looking to automate ad insertion, schedule programs, or analyze listener data, RadiQ provides all the tools you need.

  • - What RadiQ Offers: Learn about our key features like AI-powered scheduling, automated ad insertion, and real-time analytics.
  • - Sign Up & Dashboard Overview: A walkthrough of how to create an account and navigate the RadiQ dashboard.
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2. Setting Up Your Radio Station

Configure Your Station

To get started, you'll need to set up your station’s profile and preferences. Here’s a quick guide to help you configure your station:

  • Add Station Details: Input your station’s name, broadcast times, and timezone.
  • Upload Station Branding: Customize your station with logos, jingles, and branding elements.
  • Set Broadcast Hours: Configure your station's broadcasting schedule, including live shows.
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3. Using RadiQ’s Core Features

AI-Powered Scheduling

RadiQ uses AI to intelligently schedule programs, optimizing time slots for higher engagement.

  • How to Create a Program Schedule: Step-by-step guide to creating and managing show schedules.
  • Schedule Adjustments: Learn how to reschedule or cancel programs easily.
  • Playlist Management: Organize your station’s music and ad content for seamless playback.
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Automated Ad Insertion

RadiQ’s ad management tools allow you to automate ad insertion into your broadcasts.

  • - Setting Up Automated Ads: How to configure automated ad playback during your programs.
  • - Real-Time Ad Alerts: Notify advertisers via SMS or email when their ads are about to air.
  • - Ad Reporting: Generate reports on ad performance and revenue.
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Effortless Program Management

Manage everything from playlists to guest appearances with RadiQ’s user-friendly interface.

  • How to Manage Programs: Learn how to add and edit shows, set repeat schedules, and invite guests.
  • Collaboration Tools: Assign roles to team members and manage access permissions.
  • Live Show Management: Seamlessly coordinate live shows with real-time updates.
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4. Finance & Accounting

Track Your Station's Finances

RadiQ offers built-in tools to help you manage your station’s finances, including revenue tracking and expense management.

  • Invoicing & Payments: Automatically generate invoices for advertisers and track payments.
  • Financial Reporting: Generate detailed reports on station revenue, expenses, and profit margins.
  • Ad Revenue Management: Track ad sales and monitor earnings from ad campaigns.
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5. Sales & Marketing

Grow Your Audience with RadiQ

Use RadiQ’s built-in marketing tools to attract more listeners and sell more ad space.

  • Audience Analytics: Track listener demographics, engagement, and behavior patterns.
  • Campaign Management: Create and manage promotional campaigns to boost your station’s visibility.
  • Advertiser Management: Build relationships with advertisers by tracking ad performance and delivering real-time reports.
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6. Integrations & Analytics

Media Player Integration

RadiQ integrates seamlessly with existing media players, allowing you to manage your broadcasts without switching platforms.

  • How to Integrate with Your Media Player: Step-by-step guide to connecting RadiQ to your existing media player.
  • Scheduling & Launching Programs: Schedule and launch your broadcasts directly from RadiQ.
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Analytics & Reporting

Gain valuable insights into your station’s performance with RadiQ’s analytics tools.

  • - Listener Analytics: Understand your audience with detailed listener demographics and engagement metrics.
  • - Program Performance Reports: Monitor the success of individual shows and adjust schedules based on performance.
  • - Ad Performance Reports: Track which ads perform best and share detailed reports with advertisers.
Learning More

7. Support & Troubleshooting

FAQ

Find answers to common questions and issues related to RadiQ.

  • What can I do with RadiQ?
  • How do I integrate RadiQ with my existing software?
  • Can I manage multiple stations with RadiQ?

Visit our FAQ page for more details.

Common Issues & Fixes

Here are solutions to some common issues users may encounter:

  • - Audio Playback Issues: Troubleshoot problems with audio playback during broadcasts.
  • - Program Scheduling Conflicts: Learn how to resolve scheduling conflicts between shows.
  • - Ad Insertion Errors: Fix common errors with automated ad insertion.
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Contact Support

Need more help? Reach out to our support team for assistance.

  • - Live Chat: Speak with a support agent 24/7.
  • - Email: Send us a message at support@radiq.io.
  • - Phone Support: Call our support hotline for urgent inquiries.
Contact us

8. Tutorials & Resources

Video Tutorials

Watch our step-by-step video guides on how to use RadiQ’s features.

  • How to Set Up Your Station
  • Creating and Managing Playlists
  • Using Analytics to Optimize Programs
Watch Tutorials
User Manual

Download the full RadiQ User Manual for in-depth guidance on all features and functionalities.

Download Manual
Blog & Product Updates

Stay updated on new features, industry trends, and best practices by following our blog.

  • Latest Updates
  • Feature Releases
  • Radio Industry Insights
Visit Blog

Need More Help?

Our team is here to assist you. Visit the Support Portal or use our Live Chat feature for immediate assistance.